Converting a trial account to a paid subscription

Moving to production

When you’re ready to convert your trial account to a paid subscription, there is a simple wizard to guide you through the process. Click Activate Subscription in the menu on the left to get started:

The Activate Subscription menu

Figure 1 - The Activate Subscription menu

The steps in the process are:

Reviewing pricing

The first step in the process gives you an estimate of your monthly bill:

The pricing tab

Figure 2 - Viewing pricing information

The estimate is based on your current usage. To get an estimate based on other workloads, click the button. You’ll see this dialog:

The pricing tab

Figure 3 - The pricing calculator

In this case the estimate is based on 192 vCPUs, 3.1 TB of storage, and Premium support. Click CLOSE to go back to the Paid Subscription wizard. Click NEXT to continue.

Choosing a support plan

Next, choose a support plan:

The support plan tab

Figure 4 - Choosing a support plan

There are two options: Enterprise and Premium. A high-level support of the two plans is listed here. The Support page has complete details on the two options. When you’ve chosen a support plan, click NEXT to continue.

Entering billing information

As you would expect, we’ll need some details:

The billing information tab

Figure 5 - Entering your billing information

Once you’ve entered your address, click the button to enter your payment details:

The Payment Method dialog

Figure 6 - Setting up a payment method

When you’ve set up your payment method click CONFIRM to continue. You’ll see the new payment method listed at the bottom of the Billing Information tab:

A payment method

Figure 7 - A payment method stored with your account

Click NEXT to continue

Confirming your choices

As a final step, you need to confirm your choices:

The confirmation tab

Figure 8 - Confirming your choices

You must agree to our Terms of Service and Privacy Policy to continue. You also must confirm you understand that your account will become billable as soon as you you check both boxes and click the button.

If all goes well, you’ll see a confirmation message:

A successfully converted account

Figure 9 - A successfully converted account

When your account becomes billable, your quotas will be increased by 10X. Your trial most likely had limits of 16 vCPUs and 1 TB of storage, so those limits will be increased to 160 vCPUs and 10 TB of storage. Users with orgadmin in your account will receive an email with documentation links and support instructions.

Next steps

You may just be getting started working with Altinity.Cloud, or you may have created a number of ClickHouse clusters as part of your trial. No matter where you are, here are some resources to help you make the most of Altinity.Cloud:

  • An introduction to the Altinity Cloud Manager (ACM) - The ACM is the graphical interface that lets you manage and monitor your ClickHouse clusters.
  • The Launch Cluster Wizard - You probably have ClickHouse clusters already, but whenever you need to create a new one, the Launch Cluster Wizard makes it easy.
  • User Guide - How to work with ClickHouse clusters in Altinity.Cloud.
  • Administrator Guide - How to work with your Altinity.Cloud account, including how to create environments, users, backups, and notification.
  • Security Guide - Best practices for securing your Altinity.Cloud account, your ClickHouse clusters, and your data.